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FAQ - DashDeal
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Frequently asked question

You may be familiar with online shopping, but DashDeal offers a unique experience where the buyer and the recipient are in different locations. This setup may raise questions for you. To address common queries, we have compiled a list of frequently asked questions below. If you don’t find the answer you’re looking for, please reach out to our site support team.

1. Which cities and provinces of Afghanistan are served?

DashDeal currently provides services only in Kabul province. but our aim is to have services throughout Afghanistan.

Yes, in fact, the purpose of DashDeal online store is to buy for someone else in Afghanistan, you can buy for your family, friends or someone in need, so that the goods will be delivered to the target person in the shortest time and with the best quality.

People who live outside of Afghanistan and want to buy for a person and a family inside the country, DashDeal is the best option, because by using DashDeal services, you don’t need to transfer the bridge and pay for the transfer and conversion of the bridge unit.

That you can use an international bank account from any country to place an order, but specifically mentions that if you are in the United States, you can use any type of bank account without paying any bank fees.

The shipping fee will be charged to the customer after the delivery of the goods, depending on the distance and weight of the goods.

The goods are sent through the logistics team of the DashDeal.

If your purchase is made before noon Afghanistan time, the goods will be delivered to the customer on the same day, otherwise, the delivery will be made in less than two working days.
It is done through the payment portal and payment methods mentioned in the footer section of the site.
Yes, in order to know the status of the purchase, you must register on the site to gain access through the user option.
It is possible to cancel the purchase request if the submission has not yet been made, in this regard, contact the site’s support department.

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